Giants of New York My original plan was to create a mailbag earlier this week because I received a lot of letter
s from people venting after Monday night’s debacle against the Seahawks.
I decided to postpone it, because I also needed to calm down and not react to emotions.
So the letters I received are here in this first part of the postal package (the second part will arrive later today).
Some needed editing, but I did my best to keep the key points in each letter.
Before I got to those letters, I received several questions asking for my opinion on Evan Neal’s outburst to fans. )For those wondering why I didn’t make a video about it, I’ve had a bad cold since that story came out, and it’s been affecting my voice.)My first thought when I heard what he said was disbelief that he would wage a battle that no player in any sport or city has ever won.
He let his frustration with the way his work was going get the better of him and he lost his temper. The nature of the comments didn’t interest me for several reasons.
Neal has to understand – and I think he understands now – that fans are not only financially invested in their favorite sports teams, but they are also emotionally invested.
I saw this firsthand with my father, who was a Giants season ticket holder for over forty years before the PSL began.
I remember him coming home angry after witnessing the fumble and TD of Flipper Anderson running down the tunnel.
I remember his euphoria when the Giants won all four of their Super Bowls and how upset he was when they failed to win Super Bowl XXXV.
My father is no longer with us, but I experience the same roller coaster of emotions every week through my interaction with fans – check out all the letters I received below from disbelieving and emotionally desperate people about how how this season unfolded.
I am confident that when you have a platform like Neal’s, you do NOT use a verbal hammer to pay customers just because the sentiment is negative.
They use this as motivation to improve. This is the best way to acknowledge that you hear their concerns.
Everyone can do their Giants of New York My original plan was to create a mailbag earlier this week because I received a lot of letters from people venting after Monday night’s debacle against the Seahawks. I decided to postpone it, because I also needed to calm down and not react to emotions.
So the letters I received are here in this first part of the postal package (the second part will arrive later today). Some needed editing, but I did my best to keep the key points in each letter.
Before I got to those letters, I received several questions asking for my opinion on Evan Neal’s outburst to fans. )For those wondering why I didn’t make a video about it, I’ve had a bad cold since that story came out, and it’s been affecting my voice.)My first thought when I heard what he said was disbelief that he would wage a battle that no player in any sport or city has ever won.
He let his frustration with the way his work was going get the better of him and he lost his temper. The nature of the comments didn’t interest me for several reasons.
has to understand – and I think he understands now – that fans are not only financially invested in their favorite sports teams, but they are also emotionally invested.
I saw this firsthand with my father, who was a Giants season ticket holder for over forty years before the PSL began.
I remember him coming home angry after witnessing the fumble and TD of Flipper Anderson running down the tunnel.
I remember his euphoria when the Giants won all four of their Super Bowls and how upset he was when they failed to win Super Bowl XXXV.
My father is no longer with us, but I experience the same roller coaster of emotions every week through my interaction with fans – check out all the letters I received below from disbelieving and emotionally desperate people about how how this season unfolded.I am confident that when you have a platform like Neal’s, you do NOT use a verbal hammer to pay customers just because the sentiment is negative.
They use this as motivation to improve. This is the best way to acknowledge that you hear their concerns.
Everyone can do their job better, no matter what they do, and anyone who thinks differently needs a reality check.
Neal made a mistake that I think he understands now. I think he is truly remorseful for what he said, and I hope he spends less time letting the criticism get to him and instead uses it as motivation to improve in his job.job better, no matter what they do, and anyone who thinks differently needs a reality check.
Neal made a mistake that I think he understands now.
I think he is truly remorseful for what he said, and I hope he spends less time letting the criticism get to him and instead uses it as motivation to improve in his job
